The QMS 2060 EX and QMS 2060 FX offer high quality printing. You can tweak the options to get photo-quality reproduction.

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Tips on installing your QMS 2060 laser printer (part I).

When you order your QMS printer it already comes with plenty of documentation. Nonetheless, be sure to order the optional instruction manuals (hard-copy; your printer comes with CD disk but the images are fuzzy in Adobe Acrobat and you can't flip through the pages in that electronic format very comfortably). If you have a technician standing by to hold your hand, and if you have patience to look everything up on a CD-ROM disk, then go it alone. But when you really need the information, it is so much more convenient to have the complete set of manuals in hard copy.

The printer comes with "Getting Started," which will indeed get you started, but will not necessarily get you finished. What we recommend is to purchase the "Options," "Operation," and "Reference" manuals, in hard copy. They all fit in a single 3-ring binder (also available from QMS). You will need a separate binder for "Getting Started," since all four together are uncomfortably thick for the ring-binder system. "Getting Started" comes with the printer in its original box.

The blue index for each manual is well arranged, and very helpfully indicates which of the four manuals holds the page(s) you need. The blue paper was a clever idea to make the index stand out from the mass of manual. The index was 98% complete, rather good in comparison with others. Often the manual may be complete, but one's own vocabulary may be looking for a different term than the one used by the author of the manual.

I was unable to find anything about Print Queue in Index. Again, you need to know your Mac, since some of the situation is caused by the Mac manner of arranging things in the Chooser. The QMS manual might point out pertinent Mac and PC situations even though they pertain more to the computer than to the printer.

Corrections and Additions needed for the Manual

Since manuals are written by people that know the system inside out, it is a challenge to explain the system to a new user who may be learning challenged when faced with an installation problem or printing hang-up. I am sure that many people have installed the software with no problems. I got it all installed (in three computers, a Mac 9600, a Mac PowerBook 3400c, and a Dell Pentium Pro) but had to ask QMS technical service by phone to hold my hand on two occasions. They solved the problem in seconds.

When I wiped my hard disk clean to upgrade to Mac OS 8.5, I then had to reinstall all the QMS material over again. This time I did it in about 5 to 10 minutes and the printer functioned perfectly.

Omissions in the little booklet slipped into the plastic jewel case of your CD, QMS Software Utilities

QMS instalation information
QMS installation information

Booklet says QUICKTI!, no, the actual software says QUICKTIM

Overall, in almost all the manuals, the abbreviations and titles for files used in the manuals differ from what is actually on the CD, at least on the CD that I received (early in '99). For example you are told to look for ReaderSearch and you get offered only READERSE. Common sense will prevail but for people who have no IT technician on hand, and who have no computer guru in their office, it is considerably less stressful if the manual and the actual CD file names facing you from the monitor read identically.

I have a cryptic note in my handwriting saying "please insert the disk Quicktime Install Disk"

General tips

First, read the READ ME file, indeed print out pertinent sections of it. Hopefully some of my comments here will get into future versions of the READ ME, or ideally into an updated manual. Until that happens, realize that some of the description in the manual does not match what actually exists in the software. For example, the actual icon reads QMS 2060 Print System, not 2060 GX that the manual led me to believe.

My Mac Chooser Window had only LaserWriter 8 and PS Printer, left over from the several Lexmark and HP printers that I also have in the FLAAR office. LaserWriter 8 is the one to use for a Mac. I understand that Mac has issued updates to the LaserWriter 8 (but if so, I have not yet tried them out).

When I visited QMS headquarters in Mobile, Alabama in May, I was told that QMS had issued an update to the 2060 series that allows you to tweak the lines per inch (lpi) even more than you can on your own initiative. QMS indicated they would send this, but it has not yet arrived. When it does we will review its advantages because the ability to tweak the lpi is what allows the QMS 2060 series of printers to handle full-size photographs at 11 x 17 tabloid A-3 full bleed.

The manual kept referring to PPD 4.X.X; my CD had only PPD version 3.x.x.

I was unable to find any QMS 2060.PPD printer specific functions (these are notes taken during the trama of installing the software; in most cases I have long ago figured out how to handle the situation).

In Print Document it reads QMS 2060Print System not QMS 2060 PPD. Considering how many different drivers and printers exist, and how the technology and updates change constantly, it is to be expected that a manual may not keep up with the actual changes that exist when you install the latest version of the CD.

Page 5-5 (Getting Started) a sentence is missing, Installing from CD-ROM, action number 3 should be Double click PLATFORM folder (to get at Mac folder). As elsewhere, common sense will lead you to this conclusion anyway, but it does help if the manual follows what is actually on the CD-ROM.

The section in the manual on toner settings needs to be completely rewritten. The toner controls do work nicely, but not the way it might be expected from reading the manual. Instructions lead you to expect the range is 1 to 7, but on the window you get 04 14 24 34 up to 94. I had to fiddle with it a dozen times before I got access to the real range, 1 to 7 indeed, but hidden behind other ranges.

The menu offers, for example, Printer's Default, False, Printer Default, True. Probably logical but can also be confusing.

In the Reference manual, 4-80, I had some questions about the frame buffer, but evidently solved them.

I would recommend you quickly remove the automatic page-printout at start up. It wastes paper and time. The software allows you to turn this off. It is, however, very nice to have such a record of how many pages of what size, very clever of QMS.

If you use Adobe Photoshop (probably 99% of the people who are reading this page are in this category otherwise you would unlikely have landed at this site), read p. 5-11, "A Note for Users of Adobe PhotoShop." On the previous page there is a cryptic sentence on p. 5-10 "A Note for Users of Aldus Applications." I was unsure whether this was a time warp because although I remember the days gone by when PageMaker came from Aldus (and when Photoshop came from somewhere else) it might be more relevant to label it PageMaker right away. Today people will be using QuarkXpress or more likely the newer Adobe InDesign.

Other Problems that Can Arise

If you have a professional computer technician on call, then you don't have to learn all the technical details. If you have a Macintosh system, and want to learn how to handle most situations by yourself, it is essential to buy the MacUpgrade and Repair Bible, IDG Books, by Todd Stauffer. Because if you cancel all your printing, and the printer locks up, this is a Macintosh problem, not a printer failure. You have to dump the printer icon in the Trash, and rebuild the icon (easy to do).

If you use Microsoft Word, and if the page starts printing several inches down from the top, again, this is not a QMS problem, this is a Bill Gates problem. Go into the page setup and move the borders around until you get the page to print correctly placed; try the print preview mode to spare your paper supply

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Posted May 25, 1999, last updated June 21, 1999, links added Mar. 2002, Redesigned January 2004
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